Our Policy

Cancellations

All cancelations and rescheduling must be done online, at least 24 hours prior to your scheduled appointment.

If you need to cancel less than 24 before your appointment, you must notify your service provider via text or call.

Failure to cancel 24 hours in advance will result in being charged 50% the booked service.

Cancelaciones o cambios de citas deben hacerse en línea 24 horas antes de la cita programada.

Si necesita cancelar menos de 24 horas antes de su cita, comuníquese con su proveedor via texto o llamada.

Después de la marca de 24 horas se cobrarán el 50% del servicio

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In the case that you do not show to your scheduled appointment, without any cancellation or notification, Or Cancel last minute AshEli Threading and AshEli Threading & Spa reserve the right to charge your card up to 100% of your appointment service. Fee must be paid in order to book future appointments.

En el caso de que no se presente a su cita , sin ninguna cancelación o notificación, o cancela al último minuto, AshEli Threading y AshEli Threading & Spa se reservan el derecho de cargar su tarjeta el 100% del servicio de su cita. 

Clients that are more than 10 minutes to their appointment will not be seen, and will be counted as as a no-show.

A los clientes que lleguen más de 10 minutos tarde a su cita programada se les cobrará la cantidad total del servicio y deberán reprogramarla para otro dia.

Failure to comply with our policy/fees will prevent you from scheduling future appointments.

El incumplimiento de nuestra póliza/ tarifas le impedirá programar citas futuras.